Privacy Policy
Legal
Privacy Policy.
We respect your privacy and aim to be clear about how Star Matrix Technology collects, uses, and protects information.
Effective September 11, 2026
Information we collect
When you contact us, we may collect information such as your name, email address, phone number, company name, project details, and any other information you choose to provide.
We may also collect basic technical information about how you use our website, such as your browser type, device, pages visited, and approximate location. This information helps us maintain and improve the website.
How we use information
We use the information we collect to respond to enquiries, understand project requirements, prepare proposals, provide services, communicate with you, and improve our website and customer experience.
We do not use your personal information for unrelated purposes without your consent, unless required by law.
Sharing information
We do not sell or rent personal information. We may share information with trusted service providers who help us operate our website or deliver services, and only when they need the information for that purpose.
We may also disclose information when required to comply with a legal obligation, protect our rights, or prevent fraud or misuse of our services.
Data retention and security
We keep personal information only for as long as it is needed for the purpose it was collected, to provide our services, or to meet legal and business requirements.
We take reasonable administrative and technical measures to protect personal information. However, no method of transmission or storage can be guaranteed to be completely secure.
Cookies and third-party services
Our website may use cookies or similar technologies to support functionality, understand website usage, and improve performance. You can control cookies through your browser settings.
Our website may include links to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.
Your choices
You may contact us to ask what personal information we hold about you, request corrections, or ask us to delete information where applicable. We may need to verify your identity before completing a request.
You can also choose not to provide information, although this may prevent us from responding to an enquiry or providing a requested service.
Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
Contact
Questions about this policy?
If you have questions about this policy or how we handle your information, reach out to Star Matrix Technology.
